Highlands Ranch Host Stand

Meet Our Staff

We have top-notch service because we have a dedicated staff. Meet the people who make Vi at Highlands Ranch a great place to live.

Joachim Andersen, NHA, RCFE Executive Director

As Executive Director Joachim (known as “Yo” for short) oversees every aspect of the community, which includes the quality of service, amenities, care, and programming for each and every Vi at Highlands Ranch resident. Yo previously worked at Vi at Palo Alto and has been with Vi since 2010.
Nicole Pollard Sales Director Highlands Ranch

Nicole Pollard Sales Director

Nicole directs all of our sales efforts at Vi Highlands Ranch. She also manages the sales team and represents Vi to the larger Highlands Ranch community. Nicole began her career in senior living in 2000 and is inspired by the enriching lifestyle Vi Highlands Ranch has to offer to older adults.

Mary Grace Smigiel Care Center Administrator

Mary Grace oversees each care center department - from dining service to nursing care - and provides a quality experience to our residents. She works closely with her team of nurses to develop a personalized approach for every person at the care center. Mary Grace joined Vi at Highlands Ranch care team in 2013, and has received her master's degree in nursing.

Naomi Loebl, MSHR, SPHR Director of Human Resources

Naomi works to enhance both resident and employee satisfaction through oversight and management of human resources at Vi at Highlands Ranch. She has been with Vi since 2007, and has received her Senior Professional in Human Resources Certification (SPHR).

Tom Pluta Director of Accounting

As Director of Accounting, Tom Pluta is responsible for maintaining all aspects of the accounting and finance functions at Vi at Highlands Ranch. He has extensive experience working in the senior living industry. Tom received his bachelor’s degree from North Park University and master’s degree from Keller Graduate School of Management.

Greg Strickland, CEC, CDM, CFPP Executive Chef

Executive Chef Greg Strickland oversees the culinary program for Vi at Highlands Ranch, including menu creation and food preparation. Greg, originally from Hialeah, Florida, has more than 20 years of culinary experience, and is a Certified Executive Chef (CEC), Certified Dietary Manager (CDM), and a Certified Food Protection Professional (CFPP).

John P. Murray, CFBE, CDM, CFPP Director of Dining Services

John makes dining an experience. He manages our dining room– from table reservations and plate settings, to the personalized service each resident receives. He has more than 25 years of experience in the dining industry, and is a certified food and beverage expert (CFBE), a certified dietary manager (CDM), and a certified food protection professional (CFPP).

Michelle Ormond, CHHE Director of Housekeeping

Michelle oversees all of the housekeeping and laundry services provided by Vi. She has been with the company since 2008 and has received her Advanced Custodial Technician Certification through CMI & ISSA. She is certified in hard floor surfaces, carpeted floor surfaces and cleaning chemistries.  She is also certified in FEMA IS & ICS For Healthcare, and is a Certified Hospitality & Housekeeping Executive (CHHE).

Paul Kinard, CEOE Director of Facilities Management

Paul is responsible for maintenance of the community’s physical plant, and the numerous buildings on our 25-acre campus. Paul is a Certified Engineering Operations Executive (CEOE) and has an extensive background in construction and maintenance of retirement communities.

Jeanne Adams Lifestyle Director

Jeanne is at the center of everything social at Vi at Highlands Ranch. She creates, finds, and arranges activities for residents like educational lectures, travel clubs, fitness classes, day trips to unique local attractions, and much more. Jeanne also helps manage the numerous resident-led clubs at Vi at Highlands Ranch.

Lisa Nolan, RN Director of Nursing

Lisa helps to manage the quality of care and services provided to residents of the Vi at Highlands Ranch Care Center which includes Assisted Living, Memory Support and Skilled Nursing accommodations. Lisa also oversees the Care Center nursing staff, and works directly with the Care Center Administrator to develop individualized patient plans. She has more than 20 years of experience working in long-term care, and senior living communities.

Rachel Wang, LCSW Director of Resident Services

Rachel assists independent living residents and their family members should they need support during a change in a resident’s health. She also works to ensure residents receive the appropriate level of care and service while in independent living. Additionally, Rachel oversees wellness amenities, and manages our concierge and valet services.